Frequently Asked Questions

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What is the difference between the original Cowden Support Program and the Condensed Cowden Support Program?
The original Cowden Support Program required 8 dosing times during the day whereas the Condensed Cowden Support Program only requires 4 dosing times. The Condensed program is also significantly cheaper than the original version.

We no longer carry the original Cowden Support Program. Only the Condensed Cowden Support Program is available for purchase.
Where can I find the Products Compatibility Chart?
Products Compatibility Chart
How soon will Reward Points earned be added to my account?
Reward Points are added within 1 business day from the time the order was placed.
Why is there no information about the medicinal benefits of your products on your website?
In the United States, our products are sold as nutritional supplements; therefore, the FDA does not allow us to discuss the medicinal benefits of any of our products. We can only recommend that you perform an internet search for the information you are looking for. We are also prohibited from directing you to a specific website that may contain information about the medicinal benefits of our products.
When will my order be shipped?
The hours-of-operation for Nutramedix are 8:30 am through 5:00 pm (ET), Monday through Friday. After receiving an order, Nutramedix strives to ship the order within one business day. Note, orders placed after 4:00 pm are shipped the following business day. Nutramedix utilizes a variety of parcel delivery services based on the shipment size, type of delivery address, and location of delivery address. Customers who provide an email address will be sent all applicable shipment tracking information.
How can I redeem my Reward Points?
During the checkout process, customers have the option to redeem Reward Points on the Summary/Order Verification page. Towards the bottom of Summary/Order Verification page, customers can type in how many points they would like to redeem in the field labeled Enter Points to Use Towards this Purchase.
Where can I view how many Reward Points I have earned?
1. Click on the Account tab 2. Login 3. Click the View Your Reward Points menu option
When did the Reward Points program begin?
The Reward Points program began on February 1, 2010. Points are earned on all customer orders placed after this date.
What is your Return Policy?
Nutramedix Products are backed by a 30 Day Guarantee. If you are not completely satisfied with your purchase, simply return the bottle(s) for a full product refund, less any shipping fees incurred.